Travel with care. Travel with purpose.Hajj · Umrah · Flights
Flights · Enquiry guide

How to prepare a flight ticket enquiry.

Gather the route, dates and passenger count first. Then decide what trade-offs you are comfortable with around stops, timing, baggage and fare flexibility.

You do not need to provide passport information in an initial enquiry. Start with the itinerary preferences and ask for a quote with conditions attached.

Share the itinerary basics

List each origin and destination, your preferred travel dates, and whether the trip is one-way or return. For multiple cities, show the order you want to visit.

  • Origin and destination airports
  • Outbound and return dates
  • Number of adults and children

Explain what makes a good option

Say whether a nonstop flight is important, whether you can travel on nearby dates and what departure or arrival times work for your plans.

  • Date flexibility
  • Stopover preferences
  • Timing constraints

Request the fare conditions

Before you confirm, ask for the exact baggage allowance, seat terms, change and cancellation rules, total payable amount and the deadline to pay.

  • Baggage by passenger and segment
  • Refund and change conditions
  • Ticketing deadline and fees
Keep in mind: Passenger names must match travel documents when a ticket is issued. Share those details only through a verified booking channel when you are ready to proceed.

Ready to talk through your plans?

Contact details will be added soon. Prepare your dates, route and travel questions first.

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TRAVEL STANDARDS & PAYMENT OPTIONSClear information, from enquiry to payment.
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IATAApplication in progress
HAJJ & UMRAHApproval application in progress
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ATOL, IATA and Hajj/Umrah approval applications are in progress; these are not active accreditations. Confirm eligibility and payment terms in your written offer.